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FAQs

Need any help choosing the perfect gift from our online store? Do you want to create something more personal but don’t know where to start? Hopefully, you can find the answers in the frequently asked questions (FAQ) list below.
If the answer you are looking for is not included, please get in touch with us. We will respond as soon as we can.

FAQ

Jean Halford-Thompson designs and creates these wearable works of art at her studio in France. She lives in a 14th century moated manor house in Anjou, France. Her inspiration for many of her designs comes from nature and her beautiful countryside surroundings.
Can I order a custom silk scarf or knitted shawl? If you can't see anything you love in our luxury gift shop then please get in touch. Send an email to jeanht@gmail.com with a few of your design ideas, such as size, colour and style and we'll get back to you as soon as possible. I have made silk shawls for weddings, baby wraps for newborns, silk scarves for birthday and Christmas presents. I will always do my best to help you and advise you if you wish to order a customised product. I have made silk shawls for weddings, baby wraps for newborns, silk scarves for birthday and Christmas presents. I will always do my best to help you and advise you if you wish to order a customised product. Bear in mind that all the items are handmade and may take a few weeks to complete. So if your order is for a special occasion please order in plenty of time to avoid disappointment. Large White Shawl - 100% Silk Buy Now
As a handweaver of luxury silk scarves and shawls I recommend that you follow these simple instructions to help keep your luxury items in beautiful condition.
  • Soak in hand hot water
  • Rinse in hand hot water
  • Roll in a towel to absorb excess water
  • Iron when damp to remove creases
  • Hang up to finish drying naturally
  • Iron again when dry to soften fabric and bring out the sheen
  • Do not machine wash
  • Do not tumble dry
Note: Some excess dye may rinse out on dark/strong/blue/red colours. This will not affect the colour of the item, but we would advise you to wash the items separately to avoid the dye possibly affecting other garments.
We recommend that you follow these simple instructions to help keep your luxury items in beautiful condition longer.
  • Soak in hand hot water
  • Rinse in hand hot water with fabric softener
  • Roll in a towel to absorb excess water
  • Hang up to finish drying naturally
  • Do not machine wash
  • Do not tumble dry
  • Do not iron!
My scarves are designed to make you feel happy as well as being an accessory to your outfit, be that blue jeans or jacket. You must wear your scarf the way you feel most comfortable, but here is a link with some suggestions. https://youtu.be/5LYAEz777AU
My silk scarves are colourful and are designed to make people happy. They shine. They add "chic" to your clothes, whether those are blue jeans or jackets. Casual, business, family reunions, weddings, christenings, walks in the park - seriously, wear your silk scarf at any time! I want you to enjoy it and feel a million dollars when you do so.
Well, there are any number of ways. During the winter months just wrap it around your neck. In the car I put it over my knees as a blanket. In the summer it can be a useful addition later in the evening if you are eating al fresco and the evening turns a little chilly. There really are no rules! And if, like me, your workroom is 12C ... Olivia : Fair Isle 100% Wool Shawl Buy Now
I exhibit in France in November and December and also a few shows in June. I post information about sales I am involved in on my Instagram and Facebook pages and also my blog.